Use prompts to get reliable, safe outputs from LLMs for runbooks, code, and ops tasks.
Using LLMs for runbooks, code generation, or ops assistance works best with structured prompts and safety checks.
Best practice: treat prompts as part of your product; test and iterate with real scenarios.
Practical game day scenarios for CI/CD: broken rollbacks, permission issues, and slow feedback loops—and how we fixed them.
RAG Retrieval Quality Evaluation. Practical guidance for reliable, scalable platform operations.
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A real-world guide to prompt versioning and regression testing for production AI features, focused on preventing the subtle changes that hurt quality long before anyone notices.
A search-friendly guide to RAG retrieval quality evaluation, based on the moment one production assistant started citing stale documents and the team had to prove what 'good retrieval' meant.
A field report from rolling out retrieval-augmented generation in production, including cache bugs, bad embeddings, and how we fixed them.